CUSTOMER SERVICE

Shipment

We ship worldwide.

Denmark: DKK 80,-, Europe (EU): EUR 25,00, Rest of the world: EUR 40,00.

What forms of payment do we accept?

We gladly accept Visa, MasterCard and American Express.
Prices are in DKK. All prices are inclusive 25% VAT, but ex. shipping.
We ship orders within 2-4 workdays.
 

Return Policy

You may change your mind or receive a damaged product.
In either case you can request a return of your purchase within 14 days after delivery. Customers have additional 14 days to return the product for their own expense.
The items you want to return are your responsibility until they reach Gry Fager. Further damage done while returning/shipping the product to Gry Fager is your responsibility.
You can only return unused or damaged goods and please make sure to pack the goods you want to return safely and carefully.
Please enclose a copy of the original invoice you received when purchasing the product.

If you have further questions please contact me